Webinar Recap: How to Deliver the Experience Today’s Patient Expects
OptiCall has been a leading medical contact center for 22 years. We\'ve handled millions of calls and web leads with the goal of maximizing every patient experience. In this webinar, we brought...
To Hire Employees or Outsource: The True Cost Breakdown
Medical practices often weigh the pros and cons of running aspects of their business in house, or outsourcing to another vendor. Cost can play a major role, but there are other aspects to consider....
4 Succession Planning Tips for Transitioning Your Medical Practice
It's never too early to prepare for a successful future. What is the end goal for your practice? Succession planning is one of the most important parts of owning a business. Whether you intend to...
Summer Reading List: Books to Help You & Your Medical Practice Thrive
Summer is in full swing. But it wouldn\'t be complete without some great books with insights that can help you and your practice thrive. We asked our staff for their favorite finds, and in no...
New Data: Why Prospects Aren’t Converting into Patients
We often talk about the top strategies for converting more inbound leads to patients. However, new data shows several reasons prospects aren\'t turning into patients. And the reasons may surprise...