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Mastering the Ebb and Flow: Optimizing Lead Volume Fluctuations in Your Practice

Mastering the Ebb and Flow: Optimizing Lead Volume Fluctuations in Your Practice

by OptiCall Medical Contact Center | Nov 12, 2024 | Articles

In the dynamic world of ophthalmology and cosmetic surgery, lead volume can be as unpredictable as the changing seasons. At OptiCall, we understand these fluctuations can have a significant impact on your practice’s efficiency and patient engagement. Let’s...
Money Talks: Why You Should Absolutely Discuss Pricing with Prospective Patients

Money Talks: Why You Should Absolutely Discuss Pricing with Prospective Patients

by | Aug 19, 2024 | Articles

When practices are speaking with prospective patients about a procedure, many want to avoid a critical topic – price. But the truth is, communicating your price is just as important as communicating the services that your practice offers. In fact, they go hand...
The Key to Conversions is Reachability

The Key to Conversions is Reachability

by OptiCall Medical Contact Center | Jul 23, 2024 | Articles

When it comes to the medical industry, attracting and converting prospective patients into clients requires more than just initial interest. Unlike other industries like fashion and retail where a purchase requires little to no thought, medical procedures require...
The Pitfalls of an In-House Medical Contact Center

The Pitfalls of an In-House Medical Contact Center

by OptiCall Medical Contact Center | Jun 17, 2024 | Articles

  When “do it yourself” doesn’t go the way you expected Premium medical practices need tight communication with their patients and prospects. Because when you’re in the business of surgical procedures, patients need a personal touch....
Back to Basics: Your Website Checklist for Converting Prospects to Patients

Back to Basics: Your Website Checklist for Converting Prospects to Patients

by OptiCall Medical Contact Center | May 15, 2024 | Articles

In today’s digital age, having a strong online presence is crucial for elective medical practices to thrive. A well-designed website not only serves as a virtual storefront but also plays a pivotal role in building trust, educating patients, and ultimately...
AI & CUSTOMER SERVICE: WHAT IT MEANS FOR ELECTIVE MEDICAL?

AI & CUSTOMER SERVICE: WHAT IT MEANS FOR ELECTIVE MEDICAL?

by OptiCall | Apr 19, 2024 | Articles

In the realm of elective medical services, Artificial Intelligence (AI) has emerged as a transformative force, offering new possibilities for patient care and operational efficiency. However, amidst the rise of AI-driven solutions, the human touch remains paramount,...
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Recent Posts

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  • From Cringe to Confidence: Mastering the Financial Conversation
  • When the Script Runs Out: 3 Ways to Prepare Staff for Every Situation

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4730 State Road 64 East, Unit B Bradenton, FL 34208
(941) 893-2400

info@opticall.com

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4730 State Road 64 East, Unit B Bradenton, FL 34208
(941) 893-2400

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© 2025 OptiCall | All Rights Reserved | Privacy Policy