by OptiCall | Aug 4, 2020 | Articles
[image src=\”\” align=\”\” caption=\”\” link=\”\” link_type=\”\” target=\”\” alt=\”\”] Consumers are increasingly expecting the ability to communicate with businesses via text. With...
by OptiCall | Jul 7, 2020 | Articles
[image src=\”\” align=\”\” caption=\”\” link=\”\” link_type=\”\” target=\”\” alt=\”\”] CareCredit Podcasts · E2: How the Patient Scheduling Experience Has Changed and Best...
by OptiCall | Jun 4, 2020 | Articles
[image src=\”\” align=\”\” caption=\”\” link=\”\” link_type=\”\” target=\”\” alt=\”\”] OptiCall has talked a lot about the importance of consistency. It’s one of the most...
by OptiCall | Dec 23, 2015 | Articles
Is Your Practice Consistently Consistent? Part II: Last newsletter, we discussed the importance of establishing a routine that works for your practice, and sticking to it. The goal of which is a repeatable process that consistently outputs both Medical Care and...
by OptiCall | Dec 23, 2015 | Articles
Lately it seems the topic of customer experience has been on everyone\’s mind. This makes sense, considering the newfound influence of review sites, as well as industry evolution to what has basically become a level playing field in terms of technology, price...